Delete your data

You can delete your voice on its own, or your whole account. Both are available to you at any time, and neither requires a reason.

Just your voice — inside the app

Open Luma, go to the You tab, and choose Delete my voice.

This removes, immediately:

The recording you made.
The cloned voice held by our audio provider.
Every audio file that was generated from it.

Your cards, goal and reminders stay exactly as they are. Audio simply switches back to one of the three Luma voices, and you can record again later if you want to.

Your whole account

Email privacy@lumamanifest.com from the address you signed in with, and we will delete everything.

Email us to delete your account

Sending from your sign-in address is how we confirm the request is really yours. If you have to write from a different address, say which address the account uses and we will verify before deleting anything.

What gets deleted

Your account and sign-in details.
Every onboarding answer — your goal, your reasons, your reminder times, all of it.
Every affirmation card Luma has ever written for you.
Your voice recording, the cloned voice at our provider, and all generated audio.
Your session records.

It is permanent. There is no restore, no archive, and no way for us to bring it back afterwards — so if you want a copy of anything, ask before you ask us to delete.

What we keep, and why

Records of subscription payments, where tax and accounting law requires us to hold them. These contain no affirmations, answers or audio.
Backups, which are overwritten on a rolling basis and fully cycle out within 30 days.

How long it takes

Voice deletion from inside the app is immediate. Account deletion by email is handled within 30 days, and usually much sooner. We will reply to confirm when it is done.